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Company Info & History |
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Delta Elevator Co. Ltd. is a privately-owned Canadian business founded in 1967 and based in Kitchener, Ontario. From its beginnings as a single elevator mechanic, Delta has grown to become one of the few fully-integrated Canadian elevator companies that engineers, manufactures, installs, services, and maintains elevating devices.
Because of Delta’s commitment to hiring only the best staff, the company is an industry leader in built-to-order elevators. The sales force consists of career elevator salespeople. With decades of experience, Delta’s sales staff is able to provide in-depth, pre-contract consultation to ensure the ideal product is installed. Delta has a large elevator engineering department, which includes Mechanical, Electrical, and Systems Design Engineers. This allows the company to offer unparalleled response time to unique customer requirements.
Delta’s reputation for uncompromising quality and service in the field is built on 15 EDM-A licensed elevator technicians and a large pool of EDM-Ts in training. This dedicated workforce installs and maintains an elevating devices inventory with one of the lowest callback ratios in Ontario.
The head office, located at 509 Mill Street in Kitchener, is also the site of the manufacturing plant, the repair facility, and the main parts depot. The entire facility is 53,000 square feet with a parts inventory in excess of $1,000,000.
Delta has branch offices in Ontario in Owen Sound, Peterborough, and Mississauga, and offers 24-hour service coverage with average after-hours telephone response time of 15 minutes.
The manufacturing plant features state of the art CNC equipment and highly skilled fabricating staff. The company builds both elevators and controllers on-site using lean manufacturing techniques, ensuring that only consistent, high quality product bears the Delta logo.
Delta also sells its full line of product through third party providers: Elevator One Inc. serves the area north of the GTA, while Brock Elevator Ltd. serves the Hamilton / Niagara region.
Vision Statement
Delta Elevator was founded on, and continues to operate in accordance with Biblical principles:
The people at Delta are building a great elevator company by demonstrating the values of integrity, service and quality.
Mission Statement
Delta’s mission statement reflects the company’s emphasis on long-term relationships with both customers and employees:
To develop and manufacture leading-edge elevating devices and provide dependable and honest service, while giving lifelong satisfaction and employment for our people.